Refund and Returns Policy
We want you to be completely satisfied with your purchase! Our refund and returns policy allows for returns within 30 days of purchase.
Eligibility for Returns:
- Items must be unused and in the same condition as when received.
- Original packaging is required.
- Please provide a receipt or proof of purchase.
Return Process:
- Once we receive and inspect your return, we will notify you via email regarding the status of your refund.
- Approved refunds will be processed promptly, and a credit will be applied to your original method of payment within a few days.
Late or Missing Refunds:
- If you haven't received your refund yet, please check your bank account and contact your credit card company, as processing times can vary.
- If you've followed these steps and still haven't received your refund, feel free to contact us for assistance.
Sale Items:
- Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange an item, please message us and send the item to our physical address.
Shipping Costs:
- You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- For higher-value items, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
For any questions related to refunds and returns, please don't hesitate to contact us. We’re here to help!